1. Information We Collect
In the course of providing the Services, we automatically collect anonymous information about your usage of the Website and the Services. Any information we collect is only in furtherance of our legitimate interest of providing you with the Website and the Services. We do not ever sell or rent your information. We will may collect your email address, phone number, address, state country of residence, gender, and age range, as well as other information that we may collect or receive from you through our communications.
a. Account information
To take full advantage of the Website and the Services, you are required to create an account. This account provides you access to our Services, allows you to access our Services from multiple devices, and allows multiple people to use the Services on the same device. To create your account, you must purchase materials necessary to use the Services and provide us with a valid email address.
b. Automated information
In order to continue to improve the Services, we may automatically collect and aggregate non-personally identifiable information pertaining to how you use the Website and the Services. This information may include, for example, duration and frequency of usage, server log entries, and information about your device, including web browser version, IP addresses and operating system. We may also collect IP addresses. Automatically collected and aggregated information may be processed by our professional database and application analytics services (e.g., Amazon Web Services and Google Analytics) or by our customer service system (e.g., Zendesk) to help us provide you with the Website and the Services.
c. Commercial use
We do not use or share any data, including automatically collected information, for commercial purposes, including targeted, tracking, behavioural or contextual advertising. Automatically collected information is aggregated and retained solely for analytical purposes to help us improve the quality of the Website and the Services.
2. How We Disclose, Store and Process Your Information
a. Service providers
We share your non-personally identifiable usage data with our trusted server and product analytics vendors (e.g., Amazon Web Services and Google Analytics) who provide services to Life is Tech to support and improve the Website and Services. In addition, we share your personally identifiable information with certain third-party service providers in connection with the provision of the Website and Services. For example, we share your address with a delivery company to deliver materials to you and may share your email address or other contact information with Zendesk or others to provide customer service or support to you. These service providers will only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure this information. We do not share your data with advertisers. No personally identifiable information is collected or shared with analytics providers.
b. Affiliates and acquirers of our business or assets
If we become involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction. Any user that has signed up for an account and shared their email address with us will be notified in this case, and will have the option to delete their account and data.
c. Legal requirements
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that disclosure is reasonably necessary or appropriate to prevent any person from harm, to address issues of national security or other issues of public importance, to prevent or detect violations of the Terms or fraud or abuse of Life is Tech or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
d. How We Protect Your Information
We are concerned about safeguarding the confidentiality of your information. We provide physical, technical, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve the Website and the Services. We also use encryption to safeguard your information throughout your usage of the Website and the Services, including but not limited to account creation and the login page. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
3. Managing your Information
a. Adjust email settings
b. Updating account information
You may update your nickname, email address and other account information by logging into your account. To update any personally identifiable information that is not accessible through your account, please contact us via the email address in “Contact Us” below.
c. Deleting information and accounts
You may request that your account or any of your personally identifiable information be deleted by contacting us via the email address in “Contact Us” below. Once deleted, your data cannot be reinstated.
d. Retention of Your Information
We will retain your personally identifiable information for as long as you maintain an account with us and for a reasonable time thereafter. We may retain non-personally identifiable information indefinitely.
f. Your Consent
g. Contact Us